Refund policy
Return & Refund Policy
Last updated: September 28, 2026
Thank you for shopping with Bootleggin Johnny Coffee Company. We take pride in the quality of our small-batch coffee and want you to be completely satisfied with your purchase.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 7 days of delivery at info@bootlegginjohnny.com with your order number and a photo of the issue. We will replace the item or issue a full refund at no cost to you.
Unopened Products We accept returns on unopened, unused products within 14 days of delivery. Items must be in their original packaging and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Opened Products Due to the perishable nature of coffee, we are unable to accept returns on opened products. If you are unsatisfied with the taste or quality, please contact us and we will do our best to make it right.
Refund Process Once your return is received and inspected, we will notify you by email. Approved refunds will be processed within 5–7 business days to your original payment method.
Non-Returnable Items
- Opened coffee bag
- Gift cards
- Sale or clearance items
Order Cancellations Orders can be cancelled within 24 hours of placement. After that, orders may already be in fulfillment and cannot be cancelled. Please email info@bootlegginjohnny.com as soon as possible.
Contact Us Bootleggin Johnny Coffee Company 770 Big Tree Drive, Longwood, FL 32750 Email: info@bootlegginjohnny.com